Having Field Service Management Software in your organization is a gift. It is an escape from tedious manual workflows and daunting field force management. Many industries like healthcare, publishing, construction, pharmaceutical, and so on deploy software in their business. But do you think it is worth it? How does the software benefit their business? Continue to read this blog post to find answers!
What Is a Field Service Management Software?
Field service management software is a magic wand for businesses that actively work with technicians and field employees. It streamlines the end-to-end process and helps businesses monitor their remote workforce in real time. With this field service app, the manager can optimize calendar scheduling, order management, reimbursement process, attendance recording, and various others. How exactly does it do so? It provides a range of automation tools that simplify entire field force operations.
Here’s a list of a few modules:
- Attendance Management Software– It features various attendance marking systems through which your field force can mark their attendance remotely. It also enables you to geo-verify the tasks of each field executive.
- Leave Management Software– Like attendance, an organization can also streamline a leave management process. How? Companies can create custom leave categories, such as sick leave, annual leave, celebration leave, and more, within the software. Thereafter, a field force can use the same module to apply for leave
- Field Employee Task Management Software– It is a solution through which you can allocate, manage, and monitor tasks of each field executive in real-time. The route distance calculator also provides accurate insights into the total distance travelled by the employees.
- Order Management Software– This innovative tool allows you to create and dispatch orders quickly, Additionally, you can easily make custom pricing and discounts for your special customers instantly within the software.
- Expense Management Software– Companies can automate their entire claim process using this advanced solution. It enables you to turn on the hierarchy-based approval system to avoid fraudulent claims.
- Real-time Monitoring Software- This is the most intriguing module of automated service scheduling software. It allows companies to monitor the activities of their field executives in real-time.
What Are the Advantages of Using Field Service Management Software?
From a little purchase to a major investment, understanding the benefits of any tool helps you make the best use of it. Agreed? Let’s discover the major Advantages of Field Service Management Software technology below:
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Boost Employees’ Productivity
Your field force is the primary contact of a person with potential leads and customers. Thus, ensuring the optimized work efficiency of your remote employees is a major challenge. Field service management software allow you to improve your workforce efficiency. It allows you to monitor the activities of each field executive in real-time.
Whether it is live location or active task status, the manager can get accurate insights into each field task. Thus, employees put their best efforts into completing their assigned work when they know that someone is continuously monitoring them.
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Manage Field Tasks Remotely
Unlike old-school days where Field Force Management Software was a tedious process, companies nowadays can simplify their entire field tasks with a field service app. These tools provide various modules that enable you to manage field workflows remotely.
For instance, the order management system helps you create orders, and the attendance management solution allows you to record employees’ attendance anywhere at any time.
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Prevents Human Errors
Errors are common in manual field force management. Some mistakes can become a hurdle in your business growth. For example- the manager assigns the same task to two executives or employees upload duplicate reimbursement claims. With automated field service management Software, companies to overcome this challenge by automating the complete field tasks. Whether you want to assign tasks or manage employees’ expenses, the software ensures transparency in entire workflows.
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Promote Team Coordination
Team efforts are critical to take your business to new heights. You can boost team coordination with the help of field service management software. How?
The software provides communication tools with voice and text messaging features to streamline communication among team members. Additionally, the software can be used to share attachments in various formats, such as JPG, JPEG, PNG, and more.
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Foster Customer Satisfaction
A satisfied customer has the potential to ensure your overall business growth. When exactly are your customers happy? Obviously, when they receive quality products and excellent customer service.
Companies can build healthy relationships with their customers by deploying Tracking in Field Service Management Software in their business. It enables technicians to complete their tasks on time and create orders and custom discounts instantly.
To Sum It Up
Automation helps businesses simplify their end-to-end field force operations. Field service Management Softwareis an automation tool that companies can use to automate their field workflows. It provides various features and benefits to help businesses grow their operations. Which is the best software for your business? You should try TrackoField! Find out the reasons by yourself in a free trial class. Schedule now!